
01Section
Meeting a flight at the right building
Terminal information goes onto the booking with the flight number, because it determines where the chauffeur stands and which car park he uses. You are met inside the arrivals hall with a name board, then walked to the vehicle in the designated pickup area for that terminal.
Long-haul arrivals from the Gulf, North America and Asia land in concentrated waves, and reclaim can be slow when three wide-bodies come in together. The chauffeur waits. Published arrival times are checked so despatch is sensible, but nobody is hurried through the hall to save a few minutes.
- Terminal 1, 2 or 3 recorded with the flight number at booking
- Name board meeting in the correct arrivals hall
- Waiting through slow reclaim treated as normal at a long-haul airport









