
01Section
Being met after you land
Unless you ask otherwise, your chauffeur stands in the arrivals hall at the terminal your flight is due into, with your name on a board. Most passengers landing from long-haul with several cases prefer it that way. Would you rather head straight outside? Then we'll meet you at the designated pickup area instead, with the chauffeur already standing beside the car when you come out of the building.
How long passport control takes at Heathrow swings wildly depending on the terminal and the hour. We include waiting time after you land in the booking from the start, so there's no surprise charge later, and your chauffeur doesn't leave until you come through. Stuck somewhere? Just text the number on your confirmation.
- Met with your name on a board in your terminal's arrivals hall
- Or, if you'd sooner walk straight out, we meet you at the designated pickup area
- Chauffeur's name, car and registration with you before touchdown









