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Accessibility Statement

How the website is designed to be used and how to request an alternative format or a reasonable journey adjustment.

Last updated 31 August 2026

01

Our approach

Platinum Chauffeurs aims to make this website usable with a keyboard, screen reader, zoom and reduced-motion preference. The site includes a skip link, visible focus styles, semantic headings, labelled form controls and text alternatives for meaningful images.

This statement describes implemented features and known design intentions; it is not a claim that an independent WCAG conformance audit or certification has been completed.

02

Requesting help or another format

If a page, form or document creates a barrier, email info@platinum-chauffeurs.co.uk and identify the page, device or assistive technology involved. The same information can be taken through WhatsApp where that is easier.

A quotation or policy can be explained or provided in a practical alternative format. Reporting a barrier will not affect the availability or price of a chauffeur quotation.

03

Journey adjustments

Passengers may describe a mobility, communication, assistance-animal or other access requirement through the optional accessibility field. Only information needed to arrange the journey should be supplied.

The form asks for explicit agreement before accessibility information is prepared for WhatsApp because it may reveal health or disability information. A suitable vehicle or adjustment is confirmed rather than assumed.

04

Ongoing review

Accessibility is reviewed when shared components, navigation or the quote form changes. Automated checks support that work but do not replace testing by people using different input and assistive technologies.

Known or reported problems are prioritised by impact, especially where they prevent access to contact information, policies or the quote flow.

Contacting Us

Questions about this policy can be sent to Platinum Chauffeurs on WhatsApp at +44 7775 554848, or by email to info@platinum-chauffeurs.co.uk.

This document is provided as a clear statement of how Platinum Chauffeurs operates. It is not legal advice, and it should be reviewed by a qualified adviser before being relied upon in a dispute.

Request a written quotation.

Send the route, date and time through the quote form. Nothing is confirmed until the itinerary, price and applicable terms have been agreed with you in writing.

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